ADMINISTRATIVE SUPPORT SPECIALIST

Stonewall Structural Engineering is actively seeking a full-time Administrative Support Specialist to join our growing team! We empower passionate and energetic employees and seek candidates who share this excitement to work with a top-notch, industry-leading company that provides award-winning, client-focused service. The primary responsibility for the selected candidate will be to provide exceptional customer service for our current and potential clients by answering questions about our services, communicating pricing information, and scheduling appointments. We want individuals who are outgoing, creative, and team-oriented with a passion for delighting customers and helping others. This position is located at our North Raleigh office and is not eligible for remote work.  

ROLES & RESPONSIBILITIES

  • Answer phones for potential and existing clients with an understanding of our engineering services
  • Provide pricing for our services
  • Schedule appointments and meetings for our engineering team
  • Utilize our workflow tools for project onboarding
  • Prepare and send client invoices
  • General office tasks such as scanning and filing documents as needed
  • Professionally represent Stonewall Structural Engineering during all interactions with clients and vendors

PROFESSIONAL SKILLS & QUALIFICATIONS

  • Minimum 2 years experience working in office administrative support
  • Proficient in utilizing phone systems, Microsoft Office 365, and Outlook Calendar
  • Excellent verbal communication skills including professional phone etiquette
  • Excellent organizational skills including the ability to prioritize and coordinate multiple tasks
  • Excellent interpersonal skills with the ability to effectively interact with staff, vendors, and customers at all levels
  • Experience working in a fast-paced environment
  • Teamwork mentality—you will work closely with others as collaboration is essential to our success
  • Knowledge and experience with QuickBooks Online is a plus

HOURS AND SALARY  

  • Full-time salaried position 
  • Office hours Monday through Friday 8:00 am to 5:00 pm 
  • Health/dental insurance and other ancillary benefits
  • 401(k) with employer matching contributions

HOW TO APPLY
If you believe you fit the description and desire to advance your career at Stonewall Structural Engineering, please submit your résumé, cover letter, and any letters of recommendation. We will review your information and let you know the next steps.

  • Accepted file types: pdf, doc, docx.